ADDING MY OWN EMAIL FOR mail sending

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    zacleonard
    Asked on January 12, 2017 at 07:19 AM

    Im having issues with my email being bounce listed, literally every other hour

     

    im trying to add my own email to a form and i need to know what details im supposed to input for username and password, is this the details for my jotform logins? or do i need to input the login details for my email address?

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    Kevin_G
    Answered on January 12, 2017 at 08:10 AM

    Since you're mentioning username and password info I assume you're trying to set it up using the SMTP method, do note that this info needs to be from your mail server so you should ask your email provider for this info and then enter the given info in the SMTP wizard. 

    For more details about how to set up SMTP, please check this guide: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form 

    If you have any question, let us know.