What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
My account was just suspended. I understand the cause provided is 'violation of terms'. But I don't know which term(s) were violated. Please advise.
Hi Michael, thank you for contacting us.
Please note that the proper use case related to credit card processing is through our payment integrations.
If you have more questions or need further assistance, please let us know. Thank you.
Can my services be restored so I can make the changes?
I have removed the problematic fields from the form and reactivated your account.
If you need further assistance please let us know. We will be happy to help. Thank you.