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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Google Spreadsheet not updating

    Asked by brianterada on January 12, 2017 at 12:15 PM

    My data is not being updated on the google spreadsheet that I integrated. Please help.

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    JotForm Support

    Answered by John_Benson on January 12, 2017 at 02:48 PM

    I created a form and integrate it to google spreadsheet, I was not able to replicate the problem. My submission test was successful and it updates my google spreadsheet. Here's a screenshot:

    We are currently not having any issue in regards to our Google Sheets integration.

    If your spreadsheet is not updating, please try to redo the integration. Here's a guide: https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet. It means that you need to remove the integration and then add it back. Please take note that a new spreadsheet will be created if you redo the integration.

    Hope that helps. Let us know if you need further assistance. Thank you.