- brianteradaAsked on January 12, 2017 at 12:15 PM
My data is not being updated on the google spreadsheet that I integrated. Please help.
- JotForm SupportJohn_BensonAnswered on January 12, 2017 at 02:48 PM
I created a form and integrate it to google spreadsheet, I was not able to replicate the problem. My submission test was successful and it updates my google spreadsheet. Here's a screenshot:
We are currently not having any issue in regards to our Google Sheets integration.
If your spreadsheet is not updating, please try to redo the integration. Here's a guide: https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet. It means that you need to remove the integration and then add it back. Please take note that a new spreadsheet will be created if you redo the integration.
Hope that helps. Let us know if you need further assistance. Thank you.