What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my email notifications going into my junk mail?

    Asked by Thearthatchery on January 12, 2017 at 01:12 PM

    Everyone of my email notifications goes into my junk when someone fills out my form. How to I fix this?

  • Profile Image
    JotForm Support

    Answered by John_Benson on January 12, 2017 at 03:48 PM

    Kindly select all JotForm emails and mark them as not spam. Also, you need to add the noreply@jotform.com to your email contact list. Please check this guide: How-to-prevent-emails-landing-in-spam-folder-in-your-Gmail-account.

    Hope that helps. Let us know if you have any question. Thank you.