What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Transfer Question

    Asked by GFCT on January 12, 2017 at 01:36 PM

    When transferring forms from one user to another is there a way to make sure that both people have access?

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    JotForm Support

    Answered by Jan on January 12, 2017 at 04:00 PM

    We can only transfer accounts from one account to another. This means that the form will not be available on the other user account. The form can only be assigned to 1 user, which is the main account.

    You can set up a Sub-user account so that you can share forms with another user. In this way, the sub-user can edit the form and view the submissions. Please refer to this user guide: https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-account-User.

    Hope that helps. Thank you.