Form Transfer Question

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    GFCT
    Asked on January 12, 2017 at 01:36 PM

    When transferring forms from one user to another is there a way to make sure that both people have access?

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    Jan
    Answered on January 12, 2017 at 04:00 PM

    We can only transfer accounts from one account to another. This means that the form will not be available on the other user account. The form can only be assigned to 1 user, which is the main account.

    You can set up a Sub-user account so that you can share forms with another user. In this way, the sub-user can edit the form and view the submissions. Please refer to this user guide: https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-account-User.

    Hope that helps. Thank you.