Why are our forms disappearing?

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    Asked on January 12, 2017 at 01:40 PM

    When we use the embed code--or even the iFrame code--sometimes the forms just don't show up. Sometimes they do. It's really frustrating, and we're wondering if anyone is having this problem. If so, how'd you fix the issue? 

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    Answered on January 12, 2017 at 04:33 PM

    Are you still experiencing this problem? There was a similar issue wherein the form is loading slow for some users. However, the issue is already resolved.

    Upon checking your webpage, I was able to verify that it is working properly. There are no errors in the Console as well.

    Let me clear your form cache so that your forms will be refreshed from our servers.

    If the issue persists, let us know. Thank you.