Why are our forms disappearing?

  • CurtRode
    Asked on January 12, 2017 at 1:40 PM

    When we use the embed code--or even the iFrame code--sometimes the forms just don't show up. Sometimes they do. It's really frustrating, and we're wondering if anyone is having this problem. If so, how'd you fix the issue? 

  • Jan
    Replied on January 12, 2017 at 4:33 PM

    Are you still experiencing this problem? There was a similar issue wherein the form is loading slow for some users. However, the issue is already resolved.

    Upon checking your webpage, I was able to verify that it is working properly. There are no errors in the Console as well.

    Why are our forms disappearing?   Image 1 Screenshot 20

    Let me clear your form cache so that your forms will be refreshed from our servers.

    If the issue persists, let us know. Thank you.