What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a way when someone submits a form they get a receipt?

    Asked by media10 on January 12, 2017 at 02:30 PM

    We currently use Jot forms for submissions and sometimes the people that submit forget what they actually promised to provide us. Is there an option to send the person a receipt once they submit the form? Please let me know when you have a chance.


    Jay Jensen

    Media 10




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    JotForm Support

    Answered by Jan on January 12, 2017 at 05:22 PM

    Yes, this is possible. You can create an autoresponder email so that the user who completed the form will receive an email alert or confirmation email.

    Please refer to this detailed user guide: https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email.

    If you have any questions, let us know. Thank you.

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    JotForm Support Manager

    Answered by Jeanette on January 12, 2017 at 05:47 PM

    In addition to what Jan recommended above, professional invoicing is available with FreshBooks. This integration can be used in conjunction with  payment tools, such as Payypal. Collect payments with PayPal, and create an invoice with FreshBooks all within the same form!