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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    When inserting a payment form... the end product does not give the user a button to click on to proceed to the next page to go Paypal....need help!!

    Asked by runnieword on January 12, 2017 at 02:51 PM

    i've used payment forms in the past and didnt have any issues.. 

    Page URL:
    http://www.myjourneychurch.co/xo2017.html

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    JotForm Support

    Answered by Kevin_G on January 12, 2017 at 05:56 PM

    I have checked your form and noticed the integration has been properly set up, when submitted your form I was successfully redirected to the PayPal payment page, here's a screen-cast about it: 

    If you want to add a PayPal button so your users know they will pay using PayPal, you could enable the check out buttons in the payment integration: 

    You can also add an image with the PayPal logo to the submit button by clicking on it and opening the button image option: 

    Use this link as image if you want: https://www.paypalobjects.com/webstatic/en_US/i/btn/png/gold-pill-paypal-44px.png 

    Here's how it will look: 

    Hope this helps. 

  • Profile Image
    JotForm Support

    Answered by Kevin_G on January 12, 2017 at 05:59 PM

    I forgot to mention that your payment field is not required: 

    It means that your form can be submitted without a selection in it, if this field is empty then your users will not be redirected to PayPal since there will not be products to purchase so I would suggest you to set this field as required so all of your users are redirected to PayPal to complete the payment.