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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Run Wizard message is shown when widget is added to the form

    Asked by bdabbs on January 12, 2017 at 03:12 PM

    Hi,

    I am not able to add new widgets to my form.  I keep getting a "Run Wizard" message.  But, I don't have a Run Wizard option.  The build stage of the form also appears to be spinning rather than saving.  Please advise. 

     

    Thanks,

     

    Bryce

     

     

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    JotForm Support

    Answered by BJoanna on January 12, 2017 at 06:21 PM

    I saw that you are using Version 4 of our Form Builder, so I have cloned your form https://www.jotform.com/70023306664953 and I tried to add new widgets to my cloned form in Version 4. I successfully added new widgets. 

    Is this maybe message that you are getting?

    If so, all you need to do is to set widget settings on right part of the screen and click on Update Widget button. 

    You can also switch back to Version 3 and add new widgets to your form there. 

    You can switch to Version 3 on settings page of your account. 

    If the issue still persist on your end, please provide us ID of the form, you are working on and tell us which widgets are you trying to add.

    Hope this will help. Let us know if you need further assistance.