issue with account subscription

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    jplatts
    Asked on January 12, 2017 at 03:18 PM

    3rd request.  i need to re-activate my account with my updated credit card info.  previous attempts for jotform to contact me have gone to my junk.  i need this fixed asap we use your service as a vital part of our business.  please get back to me how i can update my card info and put my economy plan back in place.

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    david
    Answered on January 12, 2017 at 06:15 PM

    I checked your account and it looks like your Economy subscription is properly applied.  If this is still not showing correctly on your end, let us know and we will be happy to have another look.