The data is not visible in the email notification.

  • davis4tvl
    Asked on January 12, 2017 at 4:52 PM

    When someone fills out the form we get a notification in the email However the data entered is not there.  How do we get the data in our email as well as the notification?

  • Chriistian Jotform Support
    Replied on January 12, 2017 at 8:53 PM

    It appears that your form's current notification does not have the proper form field names, which is why the data is not showing up.

    The data is not visible in the email notification Screenshot 40

    To resolve this, you can delete the current notification and setup a new email notification.

    The data is not visible in the email notification Screenshot 51

    The new notification should have the correct format so the data is displayed properly. The form fields in the table should look like the example below.

    The data is not visible in the email notification Screenshot 62

    If you need further assistance, please let us know.
    Regards.