What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The data is not visible in the email notification.

    Asked by davis4tvl on January 12, 2017 at 04:52 PM

    When someone fills out the form we get a notification in the email However the data entered is not there.  How do we get the data in our email as well as the notification?

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    JotForm Support

    Answered by Chriistian on January 12, 2017 at 08:53 PM

    It appears that your form's current notification does not have the proper form field names, which is why the data is not showing up.

    To resolve this, you can delete the current notification and setup a new email notification.

    The new notification should have the correct format so the data is displayed properly. The form fields in the table should look like the example below.

    If you need further assistance, please let us know.