What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unfortunately, I couldn't understand what your issue is. Please provide more details, screen shots etc. about your issue.
If you need more information about how to add an image to the support forum, please look at the guide: How-to-add-screenshots-images-to-questions-to-the-support-forum
On the other hand, I have prepared different scenarios by predicting your issue. Please have a look at the following instructions:
#1- You can add TextArea and enter words limit according to your need.
#2- You can add Dynamic TextBox Widget if you want to allow users to add more TextBoxes dynamically.
#3- You can add Textarea Autosize Widget and enter maximum characters limit according to your needs.
#4- According to user selections by conditions:
- You can Show/Hide Text fields
- You can Show/Hide TextBox and TextArea fields
You can see the conditions in the below image:
Please provide more details information about your issue.
I'll be awaiting for your reply.