What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why Jotform disappears when width of page is below 480px?

    Asked by nalusurfcamp on January 13, 2017 at 03:49 AM

    jot form disappears when the browser width is below 480px when embedded on my site. checking the direct link to the form, it appears fine. What am I missing here?



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    Answered by nalusurfcamp on January 13, 2017 at 06:05 AM


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    JotForm Support

    Answered by Nik_C on January 13, 2017 at 07:14 AM

    I checked your web page and I see the problem. I also added a Mobile responsive widget to your form:

    Could you please try to re-embed your form by using the iFrame method. But with iFrame code only, you can use this one:

    <iframe id="JotFormIFrame-70115180057446" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.me/70115180057446" frameborder="0" style="width:100%; height:539px; border:none;" scrolling="no"> </iframe>

    Please try and let us know if it worked for you.

    We'll wait for your response.

    Thank you!