- sneekeepAsked on January 13, 2017 at 09:29 AM
i use a lot of excel in my work
and all my orders are managed through excel
after 23:00 yesterday im not recieving any orders in my email or google sheets excel
although in the your system it say that im recieving them,
the thing is that now im recieving the the excel once again is messed up...
is there a problem i should know about?
- JotForm SupportsethAnswered on January 13, 2017 at 10:01 AM
We had some issues with Spreadsheet integration starting from yesterday night.Please re-integrate with Spreadsheet and it will work properly again. We're sorry for this inconvenience.
About your emails, please check your spam folder. If JotForm emails are there please mark them as not spam. As you have stated, your emails were sent from JotForm's side. You should have received them.
Please check the issue again. It might have a relation with the glitch that happened with Google Spreadsheets. If the issue persist, contact us again.