- JotForm SupportJim_RAnswered on January 13, 2017 at 10:25 AM
Your account, wahanapondokpinang, doesn't appear to have any forms in it though.
But if wish to disable a form, just follow this quick guide on How-to-enable-disable-a-form
In case we misunderstood your question, just get back to us with a bit more info and a clearer description of what you're trying to do so we can better assist you.
- wahanapondokpinangAnswered on January 13, 2017 at 10:48 AM
Yeah I deleted already all forms in "my forms" but please check this link the form still appear there. Which supposed to not appear right ? Can you help me ? Is there any technical issue or did I made mistake about the setting ?
Thank you so much Jim!
- JotForm SupportJim_RAnswered on January 13, 2017 at 11:06 AM
Thanks for sharing that link. Yes, that form was deleted but it's still in your Trash folder. To completely delete it, you have to Purge the form.
Please note that you cannot restore forms that are "purged" or completely deleted from your Trash Folder. So if you really want to delete these forms permanently, then just purge ALL the forms on your TRASH folder.
- wahanapondokpinangAnswered on January 13, 2017 at 11:15 AM
Thank you for replying. Anyway I purged before you told me couple minutes ago.
Now, nothing left on my trash. I assume the forms now cannot accessible.
Before I use bit.do to shortened the link.
This is the link . Can you help to answer why the form is still there ?
Thank you again Jim
- JotForm SupportNik_CAnswered on January 13, 2017 at 12:34 PM
I checked your form and it is not accessible. The link you provided opens the form, but form you will not be able to submit it:
It can be that the custom URL record is still alive somewhere on the server so it is showing the form. But again the form is not submittable.
If you have any additional questions please let us know.