What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I disable my form?

    Asked by wahanapondokpinang on January 13, 2017 at 10:20 AM
    Hei I still can access the form which I shorthened using bit.do. is there any way to disable all the forms I am creating? 
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    JotForm Support

    Answered by Jim_R on January 13, 2017 at 10:25 AM

    Your account, wahanapondokpinang, doesn't appear to have any forms in it though.

    But if wish to disable a form, just follow this quick guide on How-to-enable-disable-a-form 

    In case we misunderstood your question, just get back to us with a bit more info and a clearer description of what you're trying to do so we can better assist you.

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    Answered by wahanapondokpinang on January 13, 2017 at 10:48 AM

    Yeah I deleted already all forms in "my forms" but please check this link the form still appear there. Which supposed to not appear right ? Can you help me ? Is there any technical issue or did I made mistake about the setting ?

     

    Thank you so much Jim!

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    JotForm Support

    Answered by Jim_R on January 13, 2017 at 11:06 AM

    Thanks for sharing that link. Yes, that form was deleted but it's still in your Trash folder. To completely delete it, you have to Purge the form.

    Please note that you cannot restore forms that are "purged" or completely deleted from your Trash Folder. So if you really want to delete these forms permanently, then just purge ALL the forms on your TRASH folder.

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    Answered by wahanapondokpinang on January 13, 2017 at 11:15 AM

    Hi Jim,

    Thank you for replying. Anyway I purged before you told me couple minutes ago.

    Now, nothing left on my trash. I assume the forms now cannot accessible.

     

    Before I use bit.do to shortened the link.

    This is the link . Can you help to answer why the form is still there ?

     

    Thank you again Jim

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    JotForm Support

    Answered by Nik_C on January 13, 2017 at 12:34 PM

    I checked your form and it is not accessible. The link you provided opens the form, but form you will not be able to submit it:

    It can be that the custom URL record is still alive somewhere on the server so it is showing the form. But again the form is not submittable.

    If you have any additional questions please let us know.

    Thank you!