What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to delete an email?

    Asked by mrpooh on January 13, 2017 at 10:27 AM

    If there does seem to be a security issue with Jotform having my password, how can delete the email that I created from my "list." ?

    I see how to add emails, but not how to delete them from my list.

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    JotForm Support

    Answered by John_Benson on January 13, 2017 at 11:51 AM

    If I understand you correctly, you want to delete the recipients in the email notifications. Please check my screen animation:

    Open your form and click the Emails button. In the email notification recipients tab, click the "X" at the end of each email recipients to remove it from the list.

    If I have misunderstood your concern or you have any further question, please let us know. Thank you.

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    Answered by mrpooh on January 13, 2017 at 07:12 PM

    Greetings, my question is different.

    I want to delete one of the "sender" emails for form submissions.  The email that shows up as the sender of the submissions, when someone fills out a form and the form results are sent to myself.

    I found where they appear.  In Account > Settings > Sender Emails.

    That's where I can delete them or edit SMTP Settings.


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    JotForm Developer

    Answered by Helen on January 14, 2017 at 06:05 AM


    We are glad to solve your problem on your own.

    If you have any questions or issue, feel free contact us.