Pop-up blockers are blocking my page from submitting payments.

  • CogicMinistry
    Asked on January 13, 2017 at 11:16 AM

    When people go to my website to register for my conference they can't because of the pop-up blockers. Is there a way to automatically turn them off, so we don't have to tell every individual person to turn off their pop-up blockers.

  • Kiran Support Team Lead
    Replied on January 13, 2017 at 12:34 PM

    I have tried submitting your form on the web page and see that it is redirected to PayPal without any issue.

    Pop up blockers are blocking my page from submitting payments Screenshot 20

    Since the pop-up blockers are installed by the users based on their interest, unfortunately, we cannot control the pop-up blockers to disable. I see that you have already posted a message on your web page to disable the pop-up before submitting the form which we'll be suggesting.

    Thank you!