What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Redirect user to another link

    Asked by bmuncaster on January 13, 2017 at 11:26 AM

    Hello! We simply want a button that once clicked, will redirect the customer to another site. Can I do this with the submit button? If not, are there any other options? Thanks!

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    JotForm Support

    Answered by John_Benson on January 13, 2017 at 01:00 PM

    Yes, that is possible with the submit button. When the user click the submit button, it will redirect the user to the URL you provided in the Thank You page. Here's a guide: https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page

    Let us know if you have any questions. Thank you.


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    Answered by bmuncaster on January 13, 2017 at 01:20 PM

    Thank you for your answer! Is there a way I can do this without having a confirmation email sent out to myself or the end user? Or there's no choice with the submit button?

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    JotForm Support

    Answered by John_Benson on January 13, 2017 at 02:50 PM

    That is possible. You need to delete your email notifications so you won't be receiving an email every time someone submits to your form. Here's how:

    1. Open your form in the My Forms page.

    2. In the Form Builder, click the Emails button.

    3. Click the Delete button to remove your email notifications.

    Hope that helps. If you need further assistance, please let us know. Thank you.