- sarablaine89Asked on January 13, 2017 at 12:13 PM
I am on the desktop version of my website (www.sandersservicesolutions.com) everything on the form fits fine, but when you try to view it on the mobile version, it cuts off half of the submit button and remaining portion of the form with important details. I have talked to my platform domain hosting company (godaddy) and they gave me an overall site wide code to help but it is still being cut off. I embedded the form using iform in hopes of being able to manually adjust the form but it still is cutting it off. is there any way you can help me get that to fit our mobile version? it is imperative that I correct this issue as our new energy efficacy campaign is going live next Wednesday and there is a QR code associated with one of the pieces of the campaign and if they can not properly fill out the form then the campaign is almost rendered useless. Please let me know what you can do to help! thank you so much
- JotForm SupportBJoannaAnswered on January 13, 2017 at 02:26 PM
I have inspected webpage you provided and desktop version of your website is also cut off on my end.
Also it seems that your website is not responsive.
Please try to re-embed your form with iFrame code it the issue still persist, remove the script part of the code and use only iFrame par of the code:
<iframe id="JotFormIFrame-70014643944150" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/70014643944150" frameborder="0" style="width:100%; height:1832px; border:none;" scrolling="no"> </iframe>
You can also try to increase height of your iframe code to 1832px.
Hope this will help. Let us know if you need further assistance.