What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why have forms been so slow to load lately?

    Asked by johnmaisel on January 13, 2017 at 12:30 PM

    Forms have been very slow to load lately on both mobile and PC. Can you tell me why?

    Page URL:

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    JotForm Support

    Answered by david on January 13, 2017 at 03:12 PM

    I did a bit of testing with your form and it looks to be related to the "Continue Forms Later" function.  Since there are so many options in your form, with this feature enabled, the form needs to check all of those options while loading.  Disabling autofill will allow for your form to function much more smoothly:

    Here is a copy of the form with only this option disabled:


    It loads quite quickly.

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    Answered by johnmaisel on January 13, 2017 at 04:07 PM

    That was it. Thank you.