Can I have my company name (email) list as who sent the form versus JotForm?

  • Natmkting
    Asked on January 13, 2017 at 1:57 PM

    Hi

    In order to avoid confusion with my customers.

    Can I have my company name listed as the sender?

    Also, can I have my company name (email) shown as the REPLY TO?

    Thank youi

  • Jan
    Replied on January 13, 2017 at 4:39 PM

    My understanding is that you want to change the Sender Name and Reply-to Email of the Autoresponder email. If yes, please refer to the steps below:

    1. In the Form Builder, click the "Emails" button.

    Can I have my company name (email) list as who sent the form versus JotForm? Image 1 Screenshot 40

    2. Select the Autoresponder and then click the "Edit" button.

    Can I have my company name (email) list as who sent the form versus JotForm? Image 2 Screenshot 51

    3. Go to the "Recipients" tab where you can change the "Sender Name" and the "Reply-to Email" value.

    Can I have my company name (email) list as who sent the form versus JotForm? Image 3 Screenshot 62

    Hope that helps. If you have any questions, let us know. Thank you.