What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I have my company name (email) list as who sent the form versus JotForm?

    Asked by Ameritech_Inc on January 13, 2017 at 01:57 PM

    Hi

    In order to avoid confusion with my customers.

    Can I have my company name listed as the sender?

    Also, can I have my company name (email) shown as the REPLY TO?

    Thank youi

  • Profile Image
    JotForm Support

    Answered by Jan on January 13, 2017 at 04:39 PM

    My understanding is that you want to change the Sender Name and Reply-to Email of the Autoresponder email. If yes, please refer to the steps below:

    1. In the Form Builder, click the "Emails" button.

    2. Select the Autoresponder and then click the "Edit" button.

    3. Go to the "Recipients" tab where you can change the "Sender Name" and the "Reply-to Email" value.

    Hope that helps. If you have any questions, let us know. Thank you.