My form only show once

  • Profile Image
    shaunspirit
    Asked on January 13, 2017 at 02:01 PM

    Suddenly, one of my forms only displays on the website once and is absent upon refresh or next visit.

    It's there on a different computer - but absent after it's been submitted.

    What have I changed to cause this?

    The (Simplified Quite form) is embedded on a website here:

    https://www.darglow.co.uk/Get-a-quote-overview/Get-a-Quote-simple/

  • Profile Image
    david
    Answered on January 13, 2017 at 04:42 PM

    I checked your page and it looks like the issue is being caused due to loading the https page and embedding the form without using https:

    Update your embed code from:

    <script type="text/javascript" src="http://form.jotformeu.com/jsform/30804544997363"></script>

    to:

    <script type="text/javascript" src="https://form.jotformeu.com/jsform/30804544997363"></script>

    You can also try using your forms current iFrame code if that still does not work:

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

  • Profile Image
    shaunspirit
    Answered on January 14, 2017 at 05:21 PM

    Ah! thanks for your input David - I'll revise that and see how it performs.

    Thanks again :-)