Calculations between page breaks -- breaks the calculation.

  • Profile Image
    Asked on January 13, 2017 at 02:15 PM

    I have several options to tick which then gets calculated and shown in a order summary at the end of the form. If I don't add page breaks everything works fine. When I add page breaks the final summary conditions break and don't register anything at all from the previous pages leaving the fields blank. I also noticed this in other fields that the only way to get the conditions to "unbreak" is to change something in a field that the condition is calculating. This updates the fields, but I don't have any options to toggle on the order summary as it is just copying down previous entries. 

  • Profile Image
    Answered on January 13, 2017 at 05:25 PM

    I assume that this is the form you are working on

    I have cloned mentioned form and added page break field and I was able to replicate mentioned issue. 

    This is happening because of the calculation that you have set inside of the form for field First Cleaning Total, which is passing value to payment field. 

    You are performing calculation with conditional logic.

    But you have also set calculation inside of Form Calculation field, which is incorrect and which will overrule conditional logic calculation when next button is used. I also think that it would overrule conditional calculation when submit button is clicked on single page form. This is the calculation that is set inside of the field.

    To resolve this issue simple delete calculation that you have set inside of mentioned field. You have set same calculation inside of other form calculation fields. I would suggest you to delete calculation from those fields as well.

    Here is my form with page break: 

    Feel free to test it and clone it

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image
    Answered on January 13, 2017 at 06:02 PM

    Thank you! I tried to delete the calculation inside the fields, but they seem to keep reappearing each time I save. I cloned yours and don't have the issue.

  • Profile Image
    Answered on January 14, 2017 at 03:58 AM

    Thanks for confirming that the cloned form of my colleague worked. If you're modifying the calculation within the Form Calculation Widget (e.g. adding, deleting or changing anything), make sure that you hit the green UPDATE WIDGET button. That would ensure that the changes you do within the widget will be saved.