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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Thank you page screen is not going back to the top

    Asked by mastrographics on January 13, 2017 at 05:32 PM

    When a user hits submit on my form the "Thank You for your submission" is at the top of my website, leaving the user in blank space.

    Is there a script where after the user hits the button, the screen automatically jumps back to the top of the page? Or is it possible to open the "Thank you" within a lightbox?

    Thanks in advance,


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    JotForm Support

    Answered by Welvin on January 14, 2017 at 03:31 AM

    That is actually how the thank you page should appear when the form is embedded. I have checked your website, I can't seem to find the form there. Please share with us page URL so we can check this for you.