What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Thank you page screen is not going back to the top

    Asked by mastrographics on January 13, 2017 at 05:32 PM

    When a user hits submit on my form the "Thank You for your submission" is at the top of my website, leaving the user in blank space.

    Is there a script where after the user hits the button, the screen automatically jumps back to the top of the page? Or is it possible to open the "Thank you" within a lightbox?

    Thanks in advance,

    Jamie

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    JotForm Support

    Answered by Welvin on January 14, 2017 at 03:31 AM

    That is actually how the thank you page should appear when the form is embedded. I have checked your website, I can't seem to find the form there. Please share with us page URL so we can check this for you.