Why my email ended in Bounce list?

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    Asked on January 13, 2017 at 07:21 PM

    We have not changed our email from info@royalproperty.co.nz yet it is now saying we are on the bounce list and no forms are going through which we need resolved ASAP. 

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    Answered on January 14, 2017 at 06:23 AM

    I checked your email in our logs and I saw that it was in the Bounce list but then it was removed. Also, I see that you're receiving submissions now. What you could do in order to prevent these problems is to follow this guide.

    You could also add our sender emails to your contact list: noreply@jotform.com and noreply@formresponse.com.

    If you have any additional questions please let us know.

    Thank you!