What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my email ended in Bounce list?

    Asked by Royal2013 on January 13, 2017 at 07:21 PM

    We have not changed our email from info@royalproperty.co.nz yet it is now saying we are on the bounce list and no forms are going through which we need resolved ASAP. 

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    JotForm Support

    Answered by Nik_C on January 14, 2017 at 06:23 AM

    I checked your email in our logs and I saw that it was in the Bounce list but then it was removed. Also, I see that you're receiving submissions now. What you could do in order to prevent these problems is to follow this guide.

    You could also add our sender emails to your contact list: noreply@jotform.com and noreply@formresponse.com.

    If you have any additional questions please let us know.

    Thank you!