What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to change my user name

    Asked by cah932011 on January 13, 2017 at 08:00 PM

    I created the account a long time ago. This is solely used for my nonprofit and I need a user name that people will know is from our group. 

    Please change it to AIUnited  

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    JotForm Support

    Answered by Aury on January 14, 2017 at 06:51 AM

    We should be very glad to help you with this. Kindly let us know the username you want us to change the account for and we will do it for you.

    Thank you.

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    Answered by cah932011 on January 14, 2017 at 11:45 AM
    The account is cah932011 using this email address.
    Can make it AIUnited instead?
    Thanks!
    ...
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    JotForm Support

    Answered by AIDAN on January 14, 2017 at 12:37 PM

    Hi, I see that your account username has already been changed? Please check and get back to us if that's still not the case. Thanks.