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    Expiration date examples in Braintree payment fields

    Asked by blbc on January 13, 2017 at 10:54 PM

    I'd like to be able to set expiration date examples in my payment fields, or in the field labels. (MM and YY)

    Guests commonly enter a 4 digit year causing a failed payment. (While they appreciate the security of the form not remembering their credit card info, they get annoyed by having to enter it again.)

    Page URL:
    https://form.jotform.com/62350833737963

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    JotForm Developer

    Answered by Helen on January 14, 2017 at 09:16 AM

    Hi,

    Thank you for contacting us.

    The month field requires 2 digits (ex. 03 for March) and the year field 4 digits (ex. 2019) regarding Jotform's integration payment mechanism for Braintree. 

    In other words, it requires 2 digits for month and 4 for a year. If you use 1 for a month, that should, however, work properly as well (without zero).

    If you have still problem, feel free contact us.