Payment Power Tool error

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    Teachingassistanttraining
    Asked on May 30, 2012 at 05:41 AM

    <script type="text/javascript" src="//form.jotform.com/jsform/12865405720"></script>

     

    Hi

     

    I have set up a payment on paypal via the power tool. Just a minor error, when a client checks the the circle, the total shows £30, and it should show £49.99.

    however, when you get to the paypal page it still shows the £49.99

    Can you please look at why the total does not show accurately on the form when a clients checks the circle.

     

    Thanks a lot.

     

    Ross

     

    PS i love this product! ;-)

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    jeanettebmz
    Answered on May 30, 2012 at 06:13 PM

    The reason why it doesn't show  £49.99 and it shows £30.00 instead , is because you have setup a recurring payment  within the payment tool that will charge an extra fee ONLY for the first month.

    So, the way it is setup right now tells the customer he wil be charged ONLY FOR THE FIRST MONTH £49.99, and the rest of the months will be £30.00 /expressed on the total

    You can add into the Paypal label this explanation, for your customers to not get confused.

    Cheers!

    Jeanette

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    Teachingassistanttraining
    Answered on May 30, 2012 at 06:26 PM
    Cheers to you too ;-)
    Thanks for coming back to me...
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    jeanettebmz
    Answered on May 30, 2012 at 06:45 PM

    You are welcome!