Form not found: Form ID is missing or irregular

  • Afridi
    Asked on January 14, 2017 at 9:59 AM

    I am getting the following error:

    Form not found: Form Id is missing or irregular:

    The url is as follows:

    https://form.polytechnice.fr/form/62915227166

    What should I do?

  • BJoanna
    Replied on January 14, 2017 at 10:27 AM

    I have checked ID of that form, but I was not able to find any form in our system with that ID. It seems that from is deleted. 

    Also when I checked link you provided I got following message. 

    Form not found: Form ID is missing or irregular Image 1 Screenshot 20

    Link that you provided is link with custom domain of the form. However link is secure HTTPS and HTTPS (SSL) is currently not supported for custom domains, like it is mentioned inside of this guide: https://www.jotform.com/help/144-How-to-use-Custom-Domains-with-Jotform 

    I was able to open the form over non secure link: http://form.polytechnice.fr/form/62915227166 

    When are you receiving mentioned error? When form is submitted? Is that your form? Is so please tell us the username of your account. 

     

    Looking forward to your reply.