What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Builder V4: Apostophe inside a label is replaced by HTML code (')

    Asked by mthebron on January 14, 2017 at 10:46 AM
    3. Using an apostophe produces HTML code ('). Happens in field labels and when using an apostrophe in the pre-populated text field.
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    Answered by Boris on January 14, 2017 at 11:00 AM

    I can reproduce the issue you are describing with V4. When adding an apostrophe inside the label, it appears fine in the Form Builder:

    However, as soon as the form is opened directly, we see that the apostrophe is replaced by its HTML encoded counterpart:

    This bug report is escalated to our developers, and we'll let you know as soon as it gets resolved. Thank you for using JotForm!

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    Answered by mthebron on January 14, 2017 at 12:07 PM

    Thanks for the response, Boris.


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    JotForm Developer

    Answered by ceren on January 23, 2017 at 10:25 AM

    Hello mthebron,

    We're  sorry the inconveniences. HTML code issue on question labels is fixed now.

    Thank you for contacting us.

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    Answered by mthebron on January 23, 2017 at 11:58 AM

    Awesome! Thank you, Ceren.