Received a message that my account was suspended

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    Jeni 
    Asked on January 14, 2017 at 11:17 AM

    It is probably due to a CC form which I was going to deactivate.  

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    Boris
    Answered on January 15, 2017 at 12:11 AM

    Yes, your account got suspended for violation of our terms. More specifically, your form 33577423419156 is asking for credit card details, which is strictly forbidden by our terms:

    https://www.jotform.com/terms/

    In order to reactivate your account, the offending form has been removed.

    Please refrain from asking such details through ordinary form fields in the future, and make sure to abide by the above linked terms in order to prevent further account suspensions. Thank you.