What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a way to please get a refund for my latest payment?

    Asked by Miles Guidon  on January 14, 2017 at 12:24 PM

    I just got billed $79 for JotForm -- I thought I could purchase a year and that's it! Is there a way to please get a refund? I stopped using the service a long time ago.


    Thank you


    (818) 730-4212

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    JotForm Support

    Answered by Welvin on January 15, 2017 at 01:37 AM

    It's a recurring subscription. Anyways, I have canceled your subscription and refunded your last payment. Expect the refund returned to your card within 4-10 business days. Thank you for using Jotform.