What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to add another email recipient to my notification?

    Asked by sdambrosia on January 14, 2017 at 01:10 PM

    I am the account creator (steve@flowhub.co).. and I get emails each time a form is submitted. However, we have another user (chase@flowhub.co) who is not getting them. How can I make sure he gets them, too?

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    JotForm Support

    Answered by John_Benson on January 15, 2017 at 02:29 AM

    I checked your form and I can see that you have one email recipient. You can add another email recipient by following this guide: https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients.

    1. Open your forms and click the Emails button in the Form Builder.

    2. In the Notification bar, click the Edit button.

    3. Go to the Recipients tab, and click the + Add New Email and press Enter. Click the Save button when you're done.

    Hope that helps. Let us know if you need further assistance. Thank you.