What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a way to prevent the form to be submitted until payment is validated?

    Asked by redrangeraz on January 14, 2017 at 05:52 PM
    Next issue.  Our membership is $40.  A membership submitted online is only valid when payment is received.  Many times we receive membership applications with no payment.  Most of the time its because they are having a problem with paypal.  Is there a way to avoid submitting form until payment is validated?
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    JotForm Support

    Answered by Jim_R on January 14, 2017 at 06:47 PM

    If you'll use Paypal as your payment processor, then the only way to prevent form submission without making a payment first is by using Paypal Pro.

    Complete guide: Difference-Between-PayPal-PayPal-Pro 

    To sum it up, the main difference between a Standard Paypal and Paypal Pro account would be the checkout experience. Paypal Pro allows the user to enter his account information either on your website (where the form was embedded) or directly on your stand alone form.

    This in turn will force your users to make the payment first, right on the form, before submitting it.