NOT SENDING NEW UPLOADS TO DROPBOX

  • treasureonthewall
    Asked on January 15, 2017 at 6:09 AM

    MY FORM Upload From Treasure on the Wall IS NOT WORKING THE FILES ARE NOT BEING UPLOADED TO DROPBOX AND I NEEDED TO EDIT THE INTEGRATION SO IT CREATE DIFFERENT FILE NAMES 

    Page URL: https://www.treasureonthewall.com/pages/upload
  • Kevin Support Team Lead
    Replied on January 15, 2017 at 12:56 PM

    Upon cloning your form and integrating it with Dropbox I can see it works fine: 

    NOT SENDING NEW UPLOADS TO DROPBOX Image 1 Screenshot 30

    I have also checked another form I had already integrated and works on my end. 

    Removing the integration should help you to get it working again, if you need the data being saved in the same folder then you must name the new integrated folder exactly the same as it was before. 

    NOT SENDING NEW UPLOADS TO DROPBOX Image 2 Screenshot 41

    This way you keep getting the info saved in the same folder with the existing submissions, if there are missing submissions then editing them on the submissions dashboard will help you to send it to the Dropbox folder. 

    If the problem still persists, please let  us know.