What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    NOT SENDING NEW UPLOADS TO DROPBOX

    Asked by treasureonthewall on January 15, 2017 at 06:09 AM

    MY FORM Upload From Treasure on the Wall IS NOT WORKING THE FILES ARE NOT BEING UPLOADED TO DROPBOX AND I NEEDED TO EDIT THE INTEGRATION SO IT CREATE DIFFERENT FILE NAMES 

    Page URL:
    https://www.treasureonthewall.com/pages/upload

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    JotForm Support

    Answered by Kevin_G on January 15, 2017 at 12:56 PM

    Upon cloning your form and integrating it with Dropbox I can see it works fine: 

    I have also checked another form I had already integrated and works on my end. 

    Removing the integration should help you to get it working again, if you need the data being saved in the same folder then you must name the new integrated folder exactly the same as it was before. 

    This way you keep getting the info saved in the same folder with the existing submissions, if there are missing submissions then editing them on the submissions dashboard will help you to send it to the Dropbox folder. 

    If the problem still persists, please let  us know.