Mobile Responsive Widget and Edge Browser

  • MaidCrew
    Asked on January 15, 2017 at 7:42 AM

    Hi... I'm having a problem with my script embedded forms rendering on Microsoft's Edge Browser when a Mobile Responsive Widget is added to the form.

    I've tried troubleshooting what could be causing the problem but can't find a solution.  The issue is that the form remains in a constant state of vertical jittering / shaking as if it can't seem to figure out what size to render or settle out at.

    UPDATE: I just tried using the form's IFrame embed code instead of the script & it seems to have solved the problem.

    Jotform Thread 1034875 Screenshot
  • Kevin Support Team Lead
    Replied on January 15, 2017 at 1:07 PM

    Glad to know the iFrame embed method solved your problem. 

    Sometimes there is a conflict between the JotForm embedded scripts and the webpage scripts, this is why we do recommend to use the iFrame code as it helps to avoid these kind of issues. 

    If you need further help with your form, please provide us the link where it is embedded, we will be glad to help you.