What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Mobile Responsive Widget and Edge Browser

    Asked by MaidCrew on January 15, 2017 at 07:42 AM

    Hi... I'm having a problem with my script embedded forms rendering on Microsoft's Edge Browser when a Mobile Responsive Widget is added to the form.

    I've tried troubleshooting what could be causing the problem but can't find a solution.  The issue is that the form remains in a constant state of vertical jittering / shaking as if it can't seem to figure out what size to render or settle out at.

    UPDATE: I just tried using the form's IFrame embed code instead of the script & it seems to have solved the problem.

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    JotForm Support

    Answered by Kevin_G on January 15, 2017 at 01:07 PM

    Glad to know the iFrame embed method solved your problem. 

    Sometimes there is a conflict between the JotForm embedded scripts and the webpage scripts, this is why we do recommend to use the iFrame code as it helps to avoid these kind of issues. 

    If you need further help with your form, please provide us the link where it is embedded, we will be glad to help you.