What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is Disabled, please read all

    Asked by AlemkoGT on January 15, 2017 at 04:15 PM

    HELLLO, I WORKED SO MUCH ON THAT FORM. OK SO LOOK. I ENABLED IT AND I HAVE VERIFIED EMAIL. EVERYTHING IS FINE BUT WHY CANNOT PUBLISH? HELPPPP

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    Answered by Ian on January 15, 2017 at 09:03 PM

    Our automated anti-phishing system in placed had  suspended your form assuming suspicious activities through the form.

    I manually checked your account and form and found that it is not used for phishing activities.

    I have now reinstated your account and form. You may now continue using our services.

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    Answered by Ian on January 15, 2017 at 09:11 PM

    I had to recheck the form and noticed that your form has been auto-suspended by our automatic phishing detection system due to phishing.

    Please note that you are not allowed to receive any password information from your users. This is the reason you have been detected by our automatic phishing detection system.

    I have deleted the forbidden fields according to our terms of use and then I have reactivated your account.

    Please avoid this kind of activities in your account.