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    I can't get the conditional formatting to work.

    Asked by markryan on January 15, 2017 at 04:52 PM

    I you "Have you had a previous skin diagnosis?  

    IF No - go to submit

    IF Yes - fill the Previous Diagnosis & Previous Treatment


    For last question Have you had more Treatments

    IF No - go to submit

    IF Yes - ill the Other Treatments


    I have spent maybe 3 hours trying to get this to work and I have given up. Please advise if this is actually something your software can do



    Page URL:

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    JotForm Support

    Answered by Chriistian on January 15, 2017 at 10:27 PM

    It appears that the current condition setup on your form simply hides the Page break when the user selects No. To make sure that your users are directed to the proper page, you will need to setup a "Skip to a page" condition. Please do not hide the page break. Use the skip to page condition instead. Here's a guide to help you set it up: How to Skip Pages Using Conditional Logic


    Here's a demo form so you can see it in action: https://www.jotform.com/70148129691964 You can clone it to your account to see my setup by following this guide: How to Clone an Existing Form from a URL




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    Answered by markryan on January 16, 2017 at 01:45 AM
    Thank you that worked