What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    why my account suspended?

    Asked by alnore on May 30, 2012 at 02:15 PM

     

    hi

     

    when i try to login my account i got this message :

    Due to terms of use violation, your account has been suspended.

    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.

     

    why?

     

    i just  make one form, and it was for registering for a celebration in my company 

    Is this against the terms of use violation?

     

    my account : aalali

     

    P.S.  i use this account to ask this question

    thanks


  • Profile Image
    JotForm Support

    Answered by liyam on May 30, 2012 at 02:49 PM

    We're sorry about this.  Your account was automatically suspended by the system.  This process happened without any human intervention.

    I have now reactivated your account as I did not find anything malicious with your form.  You may now log back in.  If you have other questions or concerns, please let us know.