What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Como receber njo email fornecido as respostas dos formulários criados?

    Asked by bukowskirio on January 16, 2017 at 10:11 AM

    Boa tarde,

    Usamos o jotform há um tempo e agora ele parou de enviar as listas para o email indicado. Preciso reconfigura-lo para que ele volte a enviar as respostas de formularios para o nosso email.

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    JotForm Support

    Answered by ashwin_d on January 16, 2017 at 11:36 AM

    Hello bukowskirio,

    I did check our email logs and found that your email address was in our bounce list but it seems to have been removed already. Your email is not in our bounce list anymore. I would suggest you to please test your form again and get back to us if the issue persists. 

    I did test your form by sending a test submission and the email was sent successfully. Please check the log below:

    [2017-01-16 11:31:30] Submission #360393487311715864 Form #51333936024652 SENT to contato@barbukowski.com.br from contato@barbukowski.com.br, via SENDMAIL 

    We will wait for your response.

    Thank you!