What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Submissions not functioning

    Asked by Fred Yates  on January 16, 2017 at 10:52 AM

    When someone submits a form, the "Submit" button changes to "Please wait" and nothing happens. Please help.

    Page URL:
    www.heatandairdoctor.com

    Screenshot
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    JotForm Support

    Answered by John_Benson on January 16, 2017 at 01:12 PM

    I did a test submission to your website URL and I was not able to replicate the issue. The submission was sent successfully. Please check my screen capture below:

    Please try it again. If the issue persists, try re-embedding your form using iFrame method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.

    Hope that helps. If you have any questions, let us know. Thank you.