What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What are the limits on my account?

    Asked by vickiestevenson on January 16, 2017 at 12:23 PM

    Number of Forms?

    Number of submissions per form?

    Number of total submissions?

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    JotForm Support

    Answered by John_Benson on January 16, 2017 at 02:32 PM

    I checked your account and you're under the Free account.

    Number of Forms? You can have 5 forms per account. Old account has been grandfathered, it means they can have all the forms before the new limits got implemented but they can't create new form or restore a deleted form unless they upgrade their account.

    Number of submissions per form? The total submissions per account for Free user is 100 regular submissions and 10 payment submissions. It is not per form, it is the total number of submissions from all of your forms.

    Number of total submissions? You can store up to 500 total submissions for your account. The total can be reduced by deleting older submissions: https://www.jotform.com/answers/494860-How-To-Delete-Submissions-and-Keep-the-Form

    If you have any questions, please contact us again. Thank you.