What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I free up some of the upload space?

    Asked by vickiestevenson on January 16, 2017 at 12:32 PM

    If I have used too much upload space how do I get under the max allowed by my plan?

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    JotForm Support

    Answered by Jan on January 16, 2017 at 02:37 PM

    You need to delete the submissions that has the uploaded files to clear your storage space. Here's a guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data.

    You can monitor your current statistics in the Account Usage section. Here's the link: https://www.jotform.com/myaccount/usage.

    Hope that helps. Thank you.