What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I just signed up for JotForm

    Asked by sdickmeyer on January 16, 2017 at 12:37 PM

    An email from JotForm showed up in my email inbox to verify my email, but when I click the link, it says "Not Valid Link". Also,

    I connect to my Dropbox account. Where do I look in my dropbox folders or how can I setup a custom folder?

    Thanks,

    Steve

    Page URL:
    https://form.jotform.com/70154898927168

  • Profile Image
    JotForm Support

    Answered by Mike_G on January 16, 2017 at 03:44 PM

    We would like to apologize, it should show you that your email is verified when you click the "Verify Now" button from the email you receive upon creating your Jotform account. If you want you can click this similar link for your account verification.

    With regards to your other concern, I have opened a separate thread for it to avoid confusion, just in case you have follow-up questions. Please click this link to go to the thread.

    Thank you.