What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Monthly Form Views Issue

    Asked by caro2703 on January 16, 2017 at 12:47 PM

    Hi Jotform Team! How are you?

    I have currently reached the limits of my form views. I thought once I reached that limit I wasn´t going to be able to change de form till next month. Instead I kept making changes without knowing I had exceeded the limit. My form is disabled now and I was asked to upgrade my account today to continue using JotForm. My question is, can I wait till next month and have my form available again? Thanks!

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    JotForm Support

    Answered by BJoanna on January 16, 2017 at 03:09 PM

    I have checked and like you mentioned your account is overlimit because of Form views. For free user limit is 1,000 form vies and this month your forms were viewed 1066 times.

    Please note that when your account is over limit your form will be disabled and your users will not be able to fill and submit them, but you will still have access to your JotForm account and you will be able to edit your forms. 

    If you do not want to upgrade your account, you can wait for first day of next month, when form view limit will reset to 0. Your form will be active again on February 1st. 

    Also more about form views limits you can find inside of this guide:

    https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about 

    Feel free to contact us if you have any other questions.