What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    i can't sign in!

    Asked by Steve on May 30, 2012 at 04:41 PM

    Your sign up form is not working.......that of all things should work. As well i am not able to drag and drop items into the form.

    What am i doing wrong?

  • Profile Image

    Answered by AtacanC on May 30, 2012 at 07:09 PM

    Steve, i have just checked your account and you are using JotForm as a guest. So you can't login to your account because you didn't create one. My suggestions would be to register for a free account using the same email address above and your forms will be automatically transferred to your new, registered account.

    You said that you can't drag and drop items into the form. I wasn't able to reproduce the said issue. Which browser are you using? Have you tried a different browser or cleared your browser's cache?