Google Drive integration stopped working

  • kura1136
    Asked on January 16, 2017 at 1:25 PM

    google drive integration stopped working - can you help us resolve this issue? it seems to be all of our forms.  Submission works but it does not go to our drive.

    best - mark

  • Jan
    Replied on January 16, 2017 at 3:29 PM

    We are currently not having any issues with our Google Drive integration. I tested the integration with a blank form and it was successful. Here's a screen capture:

    Google Drive integration stopped working Image 1 Screenshot 20

    Please try to remove the current integration and create new one. Here's a guide: https://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive.

    I will clear your form cache so that your forms will be refreshed from our servers.

    Hope that helps. If you have any questions, let us know. Thank you.

  • 1sixty8
    Replied on January 16, 2017 at 10:32 PM

    I am having the same issue.

  • amy
    Replied on January 17, 2017 at 2:05 AM

    Hi,

    As my colleague, Jan mentioned that we don't have any issue with Google Drive now. I have just tested it either.

    Google Drive integration stopped working Image 1 Screenshot 30

    Google Drive integration stopped working Image 2 Screenshot 41

    Please, could you remove your current integration and integrate it with your form again? 

    If your problem persists, please let us know.