What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Google Drive integration stopped working

    Asked by kura1136 on January 16, 2017 at 01:25 PM

    google drive integration stopped working - can you help us resolve this issue? it seems to be all of our forms.  Submission works but it does not go to our drive.

    best - mark

  • Profile Image
    JotForm Support

    Answered by Jan on January 16, 2017 at 03:29 PM

    We are currently not having any issues with our Google Drive integration. I tested the integration with a blank form and it was successful. Here's a screen capture:

    Please try to remove the current integration and create new one. Here's a guide: https://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive.

    I will clear your form cache so that your forms will be refreshed from our servers.

    Hope that helps. If you have any questions, let us know. Thank you.

  • Profile Image

    Answered by 1sixty8 on January 16, 2017 at 10:32 PM

    I am having the same issue.

  • Profile Image
    JotForm Support

    Answered by amy on January 17, 2017 at 02:05 AM

    Hi,

    As my colleague, Jan mentioned that we don't have any issue with Google Drive now. I have just tested it either.

    Please, could you remove your current integration and integrate it with your form again? 

    If your problem persists, please let us know.