The attached PDF shows links instead of pictures

  • Profile Image
    Asked on January 16, 2017 at 02:54 PM

    Hi support,


    I want to receive a single pdf with the pictures in miniature on the same document. I am not sure why sometimes the pictures are coming as a link.


    Please advise on how to set this up.



  • Profile Image
    Answered on January 16, 2017 at 05:45 PM

    Hi, thank you for contacting us.

    Upon testing the Take Photo widget results on a form with default PDF layout, the pictures showed up correctly instead of links.

    In light of that, could you please try to reset the PDF layout and see if that solves the problem for you?

    To achieve that you:

    1. Click on Customize PDF:

    2. Click on the "Reset" icon:

    If the problem persists, please get back to us so that we can inspect further. Thank you.