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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The attached PDF shows links instead of pictures

    Asked by chrismoixa on January 16, 2017 at 02:54 PM

    Hi support,


    I want to receive a single pdf with the pictures in miniature on the same document. I am not sure why sometimes the pictures are coming as a link.


    Please advise on how to set this up.



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    JotForm Support

    Answered by AIDAN on January 16, 2017 at 05:45 PM

    Hi, thank you for contacting us.

    Upon testing the Take Photo widget results on a form with default PDF layout, the pictures showed up correctly instead of links.

    In light of that, could you please try to reset the PDF layout and see if that solves the problem for you?

    To achieve that you:

    1. Click on Customize PDF:

    2. Click on the "Reset" icon:

    If the problem persists, please get back to us so that we can inspect further. Thank you.