Send autoresponder emails

  • CTFTKD
    Asked on January 16, 2017 at 3:27 PM

    I want to send an autoresponder email to a 3rd party (TKD School's email).  The applicant selects their TKD School Name.  I want to be able to then select the appropriate email based on the School Name selection and send an email to the TKD School's email address in addition to the email that goes to the applicant.

    I thought I could set up an "if-then" condition to select the email but it is requiring a numerical value, not the text string - email address.

    Is there another way to accomplish this?  

    I would want to use this function in all of my forms.

  • BJoanna
    Replied on January 16, 2017 at 6:09 PM

    Is TKD School's email address always the same? If so you can create email Notification and set school email address as recipient of that email Notification

    If email address is not the same and user is selecting email address of the school then you can use conditional logic to Send Email Based on User's Answer:

    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    You can also add multiple emails inside of your condition. For example, {email59} is value of email field from your form (field where your applicant is entering email address) and other email address can be email address of the school that was selected. 

    Send autoresponder emails Image 1 Screenshot 20

    Hope this will help. Let us know if you need further assistance.