- NippersDAsked on January 16, 2017 at 03:49 PM
I've spent the last 2 hours in translations to French. The program hung up and when I reloaded the browser, ALL of my translations were gone!!!!. I think tried to Revert to a version from 1 hour ago, and now my entire form is GONE. Please help.Page URL:
- NippersDAnswered on January 16, 2017 at 03:52 PM
just noticed several others having the exact same issue. Please revert back on your end, if needed. Can't do much here
- NippersDAnswered on January 16, 2017 at 04:50 PM
I followed the advice posted to another user 55min ago as it looks like your developers fixed something: cleared my cache, closed browser and reverted to an older form (from a few hours ago). At lease my form is back up - have to redo all my translations. (oh well - better than having to redo the entire form)
- JotForm Support ManagerJeanetteAnswered on January 16, 2017 at 08:33 PM
We had a glitch that was causing the problem, sorry about it.
Can you please try with Revision History feature to recover the translations?