My form is suddenly gone!!!!

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    NippersD
    Asked on January 16, 2017 at 03:49 PM

    I've spent the last 2 hours in translations to French.  The program hung up and when I reloaded the browser, ALL of my translations were gone!!!!.  I think tried to Revert to a version from 1 hour ago, and now my entire form is GONE.  Please help.

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    NippersD
    Answered on January 16, 2017 at 03:52 PM

    just noticed several others having the exact same issue.   Please revert back on your end, if needed.   Can't do much here

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    NippersD
    Answered on January 16, 2017 at 04:50 PM

    I followed the advice posted to another user 55min ago as it looks like your developers fixed something:  cleared my cache, closed browser and reverted to an older form (from a few hours ago).   At lease my form is back up - have to redo all my translations. (oh well - better than having to redo the entire form)

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    Jeanette
    Answered on January 16, 2017 at 08:33 PM

    We had a glitch that was causing the problem, sorry about it.

    Can you please try with Revision History feature to recover the translations?

    https://www.jotform.com/help/294-How-to-view-form-revision-history